Administrative Clerical

Administrative & Clerical

A warm smile, genuine interest, and desire to help is what makes Yale-New Haven Hospital a welcoming environment. Whether your expertise is in customer service, patient support, administrative assistance, finance or communications– it is your efforts that help ensure that our patients get the quality healthcare they rely upon all of us to deliver.

Administrative Clerical

What Our Employees Are Saying

"YNHH wants you to grow with them and provides you with the tools you need to do so. It is a great place to build a career."

Jose Garcia – YNHH employee since 2007

Administrative and clerical positions at Yale-New Haven Hospital include:

Patient Financial Administrative Services (PF&AS)

From patient registration to insurance verification to bed management and more, Patient Financial Administrative Services (PF&AS) are critical to ensuring positive interactions between patients, family members, medical staff, third party representatives and hospital personnel.

Business Associates & Information Associates

Business associates (also known as unit clerks) assist people at the front desk of each unit, answer phone calls and provide administrative support. Information associates have similar responsibilities, but are specifically assigned to the Emergency Department.

Communication Associates

Supporting patient care activities within the Perioperative Services Department, our communication associates are responsible for a wide range of customer relations, communications and administrative activities.

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Frequently, I work with young physicians and try to show them how to be caring and present for the patient by modeling effective behaviors.

Michael Bennick, MD

Medical Director, Patient Experience

1001-5000 people work at Yale-New Haven Hospital »

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